Account recovery
Good morning,
I am unable to set up an insurance phone that i recieved because my verification code is being sent to the phone number i am trying to activate.
I need some help.
Thanks
iPhone XS, iOS 14
Question marked as
User profile for user:
jdo_apple
User level:
Community Specialist
Hi jfletcher1410,
We'd like to help guide you in the best direction for your verification code. The article you came from for Get a verification code and sign in with two-factor authentication would be the best direction for this when you no longer have the device. If this is not helpful, it does lead to How to use account recovery when you can’t reset your Apple ID password, and if continued assistance is needed, you'll want to reach out to Apple Support. You can use the link below, if needed.
Thank you for using Apple Support Communities.