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What would I do if my verification failed?

What would I do if my verification failed?

iPhone 6 Plus, iOS 12

Posted on May 9, 2023 5:21 AM

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Question marked as Best reply

Posted on May 9, 2023 6:47 AM

That can have different solutions depending upon the context in which you see it.


Use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods as well as a link at the end for contacting Apple about payment issues.


If you can't connect or sign in to iCloud, read this support article --> If you can't connect or sign in to iCloud - Apple Support


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


If you see a message saying to try again later, see if it's a system issue: Apple - Support - System Status


Verification Failed "problem connecting to the server" March 2018 - Verification failed - Apple Community - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"


If those don't resolve the problem, I suggest you contact Apple:


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support



1 reply
Question marked as Best reply

May 9, 2023 6:47 AM in response to Shanghai19

That can have different solutions depending upon the context in which you see it.


Use the document Add a payment method to your Apple ID - Apple Support to review your payment methods such as credit or debit cards. Problem methods will usually have a notice in red lettering below them. The article If your payment method is declined in the App Store or iTunes Store - Apple Support has some information about declined payment methods as well as a link at the end for contacting Apple about payment issues.


If you can't connect or sign in to iCloud, read this support article --> If you can't connect or sign in to iCloud - Apple Support


"If you can't connect to the App Store, iTunes Store, or other Apple services" click here --> If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

- If none of the suggestions work, try the last one: "If you’ve tried all of the above steps and you still can’t connect, contact Apple Support."


If you see a message saying to try again later, see if it's a system issue: Apple - Support - System Status


Verification Failed "problem connecting to the server" March 2018 - Verification failed - Apple Community - Needed to connect over wi-fi and not through cellular.


And the opposite:

"Verification Failed, An unknown error occurred" March 2018 - https://discussions.apple.com/message/33184357#message33184357 - "tried again with Wifi off and it worked"


If those don't resolve the problem, I suggest you contact Apple:


Contact Apple. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support



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