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iphone 11 not working

My iphone 11 won't do a hard reset nor will it open apps, including settings. All of the apps are showing and I can swipe left and right; flashlight and camera are working. Any suggestions?

iPhone 11, iOS 15

Posted on Jan 14, 2022 7:33 AM

Reply
Question marked as Best reply

Posted on Jan 14, 2022 6:47 PM

Hi Judyfromacworth,


Wondering if you tried turning your phone off, ands on again.

or

You might want to try the guidance in Apple's support article:

"Force restart iPhone":

https://support.apple.com/en-au/guide/iphone/iph8903c3ee6/ios


If you still need help:


"If your iPhone won't turn on or is frozen"

https://support.apple.com/en-us/HT201412


Also:

There is a "Get support" link to Apple at top right on this discussion page

OR

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


All the best :-)

1 reply
Question marked as Best reply

Jan 14, 2022 6:47 PM in response to judyfromacworth

Hi Judyfromacworth,


Wondering if you tried turning your phone off, ands on again.

or

You might want to try the guidance in Apple's support article:

"Force restart iPhone":

https://support.apple.com/en-au/guide/iphone/iph8903c3ee6/ios


If you still need help:


"If your iPhone won't turn on or is frozen"

https://support.apple.com/en-us/HT201412


Also:

There is a "Get support" link to Apple at top right on this discussion page

OR

Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


All the best :-)

iphone 11 not working

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