My touch ID does not work when I connect the external monitor. I have two monitors connected by (HDMI and with Type-C dongle) I tried all combinations, but nothing. At least, if I have one monitor connected I have problems.
Also, when I connect the external monitor I have a delay on my Logitech MX keys.
Does some else have something similar with the Macbook Pro 14inh?
I appreciate your help!
Thanks!
MacBook Pro 14″, macOS 12.1
Dejanc wrote:
My touch ID does not work when I connect the external monitor. I have two monitors connected by (HDMI and with Type-C dongle) I tried all combinations, but nothing. At least, if I have one monitor connected I have problems.
Also, when I connect the external monitor I have a delay on my Logitech MX keys.
Does some else have something similar with the Macbook Pro 14inh?
I appreciate your help!
Thanks!
If you need to enter your password
https://support.apple.com/en-us/HT212225
if in doubt—Call Customer Support (800) MY–APPLE (800–692–7753)
Outside the USA—Contact Apple for support and service by phone
See a list of Apple phone numbers around the world.
https://support.apple.com/en-us/HT201232
It is not related to the "If you need to enter your password"
The Macbook it's quite new, I have 3 days.
I noticed the problem when I connected to the external monitors, sometimes works, but most of the cases do not work.
Today I had a situation when after un-plug external monitors "Touch Id" again do not worked.
And now without external monitors works very fine. Can be related to something with the hardware (Type-C OR HDIM inputs), or maybe the dongle made some problems!?
Thank you, I appreciate your help!
Touch ID does not work when connect external monitor
