User profile for user: SU
SU Author
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160 points

ipad pro not showing up in finder sync

Details:

  • ipad pro 12.9 4th generation
  • macOS BigSur


Issue:

  • Using a usb-a to usb-c cable to MBP with USB-A
    • the iPad Pro charges
    • but the iPad Pro doesn't show up in the finder


Troubleshooting - result is the same

  • tried 2 cables (usb-a to usb-c)
  • rebooted both iPad Pro and MBP and reconnected
  • upgraded to iOS 15
  • reset network settings
  • Allowed USB - https://support.apple.com/en-us/HT208857
  • reset iPad with all users data.


Not sure why the iPad can charge but not finder mount.


Posted on Jan 14, 2022 4:36 PM

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User profile for user: SU
SU Author
User level: Level 2
160 points

Posted on Jan 18, 2022 5:08 PM

The issue was the cable was rated for power and data but only was for power.

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3 replies
User profile for user: SU
SU Author
User level: Level 2
160 points

Jan 14, 2022 9:23 PM in response to Smilin-Brian

Thanks for the share. I've already seen that article and used it.

  • did not see the trust this computer alert
  • unplugged all usb devices from the computer except this.
  • tried both sides of the laptop usb port
  • tried another iPad Pro which worked which showed the above indicator of a connection


  • used the system information and it didn't show any device on USB.
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ipad pro not showing up in finder sync

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