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User profile for user: SimonTW1
SimonTW1 Author
User level: Level 1
4 points

Keyboard not working correctly

We recently (December 2021) purchased an IMAC 24. Montery OS

Now only a few weeks after purchase the keyboard is not working correctly. When we type different functions and dialogue boxes pop up, we press 'a' it takes us to the app store. We press other keys other boxes open up. It is basically unusable we may as well have an ipad.


What can we do? We updated all current software. We unpaired bluetooth re set up the keyboard.


It was working fine and now its useless.


Any ideas?

Posted on Jan 14, 2022 7:06 PM

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User profile for user: Tom Gewecke
Tom Gewecke
User level: Level 10
116,742 points

Posted on Jan 31, 2022 7:33 AM

SimonTW1 wrote:
We just had the update to the OS. The issue remains, it works for few minutes o hours then keyboard starts missing keys, not responding etc.


Go to your Accessibility preferences and make sure everything is turned OFF. Try hitting the option key 5 times.

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Keyboard not working correctly

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