Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charging Port Cleaning

Hi, I was just wondering if Authorized Apple stores in my area will allow me to bring my phone in for a charging port cleaning? Or they don't cater to cleaning?

iPhone 13 mini, iOS 15

Posted on Jan 14, 2022 7:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2022 7:05 PM

I've never really heard of an Apple Store doing that. Maybe an Apple Authorized Service Provider might, but that's not an official service authorized by Apple. I haven't seen any official Apple Support articles on cleaning a Lightning port, but there are many 3rd party instructions on how to do it and you might consider one that seems like you'd be comfortable doing.

4 replies
Question marked as Top-ranking reply

Jan 14, 2022 7:05 PM in response to mikmadz

I've never really heard of an Apple Store doing that. Maybe an Apple Authorized Service Provider might, but that's not an official service authorized by Apple. I haven't seen any official Apple Support articles on cleaning a Lightning port, but there are many 3rd party instructions on how to do it and you might consider one that seems like you'd be comfortable doing.

Charging Port Cleaning

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.