When I try to FaceTime my friends the y pick up it just logs me out of FaceTime or cancel my call
What do you do when you call a friend and they pick up but it cancel your call or logs you out of FaceTime
iPhone 7 Plus, iOS 15
User profile for user:
Sparks0829
User level:
Community Specialist
Hi there scottie289,
Thanks for joining us in Apple Support Communities! It sounds like you're having difficulty making FaceTime calls because the call is cancelled or you're signed out of FaceTime after the other person answers. We'd like to help.
You'll want to start by making sure you reviewed all the information in the related support article linked in blue at the top left corner of this page.
Specifically, pay close attention to the section entitled 'If you have connection or sound quality issues with FaceTime'. If that doesn't seem to help, you'll want to ensure your iPhone is running the latest iOS version, which is iOS 15.2.1. If needed, learn how to update here:
Update your iPhone, iPad, or iPod touch
Let us know how it goes.
Cheers!