How much damage invalidates trade in? Pics attached

Hello,


I looked at trading in my iPhone but the information is quite vague with what constitutes a "major crack" or screen damage. I've attached pics of my phone, it does have a crack at the back and one on the screen. Alth9ough it doesn't affect the usage of the phone. Aside from that it works perfectly.


Posted on Jan 15, 2022 8:48 AM

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Posted on Jan 15, 2022 10:33 AM

You have the option to have the phone evaluated by the trade-in agency that Apple uses. If, after they review it, they determine that it has no trade-in value, you are offered to either have it shipped back to you (at no cost) or they will recycle it.


No one here, no matter what you tell us, can make that determination.

7 replies
Question marked as Top-ranking reply

Jan 15, 2022 10:33 AM in response to Fraggymuffin

You have the option to have the phone evaluated by the trade-in agency that Apple uses. If, after they review it, they determine that it has no trade-in value, you are offered to either have it shipped back to you (at no cost) or they will recycle it.


No one here, no matter what you tell us, can make that determination.

Jan 15, 2022 9:07 AM in response to Fraggymuffin

Not sure where you’re located and what model that is since an iPhone 8 and 2nd gen SE are similar. But I tried the United States trade in estimator for the SE, and as soon as I entered that the body wasn’t in good condition (which is clearly the case) the answer I got was that it was ready for recycling.


You might be able sell it privately to someone who might be willing to take a chance since it still works or for salvage parts.

Jan 15, 2022 9:18 AM in response to y_p_w

Yes it's an iPhone 8.


  • It turns on and functions normally
  • All the buttons work
  • The cameras work
  • The body is free of dents and scratches
  • The touchscreen and back glass are undamaged

I select no due to the stratch on the front.


Next question is:

  • It’s free of major cracks, chips and scratches
  • If there’s glass on the back, it’s not shattered

What's classed as shattered or a major crack? If I say it doesn't have that it's £70 but recycle without

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How much damage invalidates trade in? Pics attached

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