No "Mobile Device Updater" installed

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Level 1

6 points

No "Mobile Device Updater" installed

I am running Big Sur 11.6.2, I cannot get my iPhone to sync - it hangs when it gets to Photos.

I have no "mobiledeviceupdater" installed so I'm sure that's part of the issue. Where can I download the app? I understand it should be part of my Big Sur, but even when I try to go to: /System/Library/PrivateFrameworks/MobileDevice.framework/Versions/Current/Resources - and try to run the app, it says it is not installed.

Where can I download these files so I can sync my iPhone using my iMac?

Thank you

Posted on Jan 15, 2022 12:45 PM

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Answer 1

Owl-53

Level 10

107,089 points

Jan 16, 2022 2:20 AM in response to Drogchute

Has one reached an type of pop up notification from Apple when connecting the iPhone via Cable to Computer like this

If you see "Software update is required to connect to your iOS device" on your iPhone, iPad, or iPod touch

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Answer 2

Jan 16, 2022 9:45 AM in response to Drogchute

I also had the same message come up when trying to back up my new iPhone 13. I selected the "Install" button, and then once the update was downloaded, I was able to back up my phone with no problem!

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Answer 3

Drogchute Author

Level 1

6 points

Jan 16, 2022 9:00 AM in response to Owl-53

Yes, that came on my screen briefly, but it seemed to have a connection problem and did not update.

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No "Mobile Device Updater" installed

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