Related Article: If your Apple ID is locked or disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought this iPad at a sell and they have it locked and I can’t get in it?

I bought this iPad at a estate sale and it’s locked how do I unlock it, I don’t know any of their information?!?!

Posted on Jan 15, 2022 5:14 PM

Reply
Question marked as Best reply

Posted on Jan 15, 2022 5:15 PM

Contact them. Unless they gave you the original receipt to the iPad, or their contact details, at this point in time, it’s a paperweight.

Your iPad is Activation locked: Activation Lock for iPhone, iPad and iPod touch – Apple Support (UK)

3 replies

Jan 15, 2022 9:34 PM in response to Nannypoo3

Nannypoo3 Said:

"I bought this iPad at a estate sale and it’s locked how do I unlock it, I don’t know any of their information?!?!"

-------


Request a Return:

Seems you've been scammed, though a full-assumption on my part. So, ask this person for a refund. This is the site they should have used: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support. The seller should have known better.


Learn from This:

Next time you go about purchasing a device from someone, request that they let you log into your own iCloud account on it, prior to handing over the money. If they decide to disabled by those rules you've set forth, then do not proceed with the transaction.

Jan 15, 2022 9:07 PM in response to Nannypoo3

This may not ever happen.

If you cannot obtain thr proper Apple ID credentials to remove the activation lock, from this used, secondhand device, try and get your money back!

This iPad will be a complete dead and useless device to you.

No one here can hekp you.

Apple WILL NOT help you!


NEVER, EVER purchase ANY Apple mobile iOS/iPadOS devices from estate/home sales, any type of auctions, ANY type of home tag/lawn/garden/garage sales, flea markets, antique markets, pawn shops and any type of discount/thrift stores.

EVER!.


If you decide to go down the path of purchasing used, secondhand Apple devices, again, here is how to avoid purchasing an Apple iOS/iPadOS device with user activation lock, in the future.



If you purchase any iPad, or any Apple iOS device, for that matter, used/second hand, online, or even in-person, make sure this iPad does NOT have user activation lock and has been properly reset for sale.

A properly reset for sale iPad should initially power up to an animated, multi-language “Welcome” screen.

DO NOT take the iPad seller's word that this iPad is user activation lock free!

We have seen plenty of used iOS device purchasers get scammed.

User Activation Lock can never be bypasss, circumvented or worked around IF there is no correct previous/original user information to be able to do so.

Apple doesn't get involved with ANY user activation locked, used/second-hand sold devices, either.


So, buyer beware!


If purchasing a used device in-person, power the iPad ON

If the iPad DOES NOT display the initial animated, multi-language “Welcome” screen, then pass on purchasing this iPad.

If the iPad powers up to any other screen, then forget purchasing this iPad.

You cannot trust that the seller actually has the correct needed info to properly reset the iPad back to factory settings right then and there before the actual purchase and exchange of money for the iPad, in question.

Pass on the device!


If you are purchasing this used iPad online ask the seller to provide multiple images, either online or be sent to you via email, showing this animated, multi-language “Welcome” screen of the interested in purchasing iPad model.

Even better, ask for a short video be sent to you showing this animated, multi-language “Welcome” screen, in action and in its entirety, posted to the online ad or emailed to you.

If the online iPad seller refuses any of these requests, pass on the iPad. DO NOT buy!



Good Luck to You!


I bought this iPad at a sell and they have it locked and I can’t get in it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.