Phone is frozen

My phone isn't working in my app switcher has a blurry screen in it which is a blurred out version of my home screen and i cant open any apps and all my phone buttons aren't working i took off my phone case and i dont have a screen protector i dont know what wrong with it

iPhone 13, iOS 15

Posted on Jan 15, 2022 9:07 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2022 9:29 PM

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

1 reply
Question marked as Top-ranking reply

Jan 15, 2022 9:29 PM in response to jadelaw24

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 

(2)  If the above does not work then - Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.


Axel F.

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Phone is frozen

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