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reanna230 Author

Level 1

4 points

screen is frozen

My phone is frozen on the lock screen and it won't let me shut it off or go on any apps and I am not sure what to do

iPhone 12 Pro Max, iOS 15

Posted on Sep 14, 2022 6:15 PM

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Level 9

55,164 points

Posted on Sep 14, 2022 6:23 PM

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If your iPhone won't turn on or is frozen - Apple Support

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Best reply

Level 9

55,164 points

Sep 14, 2022 6:23 PM in response to reanna230

See if this link helps...

If your iPhone won't turn on or is frozen - Apple Support

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screen is frozen

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