Why is my iPhone not showing my location even when my location is switched on ? My phone says can’t update location ? And shows a postcode constantly of rm17 and I live in rm15 ?

Why does my iPhone ever show my exact location even when location is switched on ? Safari is on allow and says can’t update location ?

shows that from my IP address I’m in rm17 and I’m 6 miles away in rm15?


Posted on Jan 16, 2022 8:13 AM

Reply
6 replies

Jan 17, 2022 8:45 AM in response to Kalevs

Hi there Kalevs,


We understand you're experiencing an issue with your iPhone not showing its location.


Get started with the steps here: If Find My is offline or not working


Specifically, use the steps below:

"If you have your device with you

  1. Check that you signed in to iCloud on your device: Tap Settings. If you see "Sign in to your [device]," tap it and enter your Apple ID and password.
  2. Make sure that you signed in to iCloud with the same Apple ID on all of your devices. 
  3. Check that the device has a cellular or Wi-Fi network connection. If it does and you still can't see it in Find My, turn Airplane Mode on and off. Still not seeing it in Find My? Restart your device
  4. Go to Settings > General > Date & Time. Check that Set Automatically is on."


We hope this helps.

Jan 17, 2022 9:17 AM in response to Erica_S1

Yes I have checked all the above and all as should be and done all you said previously and no it does not update my location . If I go on say eBay , Amazon the delivery address is always there automatically as rm17 ?

this is the only device I use for this icloud address but possibly someone else is logged onto another device as me ??

Jan 17, 2022 9:23 AM in response to Kalevs

Kalevs,


Thanks for checking those details.


If you're concerned about other devices signed in to your Apple ID, check out this page: Check your Apple ID device list to see where you're signed in


In regard to the location discrepancy, do you notice this when connected to Wi-Fi, cellular, or both?


If this happens on Wi-Fi, try connecting to another network, and see if the issue persists.


Also, if you launch the Maps app, does that show the correct location?


Thanks!

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Why is my iPhone not showing my location even when my location is switched on ? My phone says can’t update location ? And shows a postcode constantly of rm17 and I live in rm15 ?

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