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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hey, I have a problem. My iPhone wants a code that’s has sent to an old number that I had long time ago, I don’t have it anymore. And they keep sending it to my old number, I have written my new number in my Apple ID settings, but still it’s just sending it to the old number. I can’t even download apps anymore....
iPhone 11 Pro, iOS 14
Good afternoon Jonas00,
Welcome to the Apple Support Communities!
It sounds like you are having issues with verifying your account, and we'd like to help.
The resources below will provide some guidance:
Manage two-factor authentication for your Apple ID from iPhone - iPhone User Guide
"On a trusted iPhone, iPad, or iPod touch, go to Settings > [your name] > Password & Security, then tap Get Verification Code.
You won’t be asked for a verification code again unless you sign out completely, erase your device, sign in to your Apple ID account page in a web browser, or need to change your Apple ID password for security reasons.
Add or remove a trusted phone number
When you enrolled in two-factor authentication, you had to verify one trusted phone number. You should also consider adding other phone numbers you can access, such as a home phone, or a number used by a family member or close friend.
> [your name] > Password & Security.
next to the phone number.Trusted phone numbers don’t automatically receive verification codes. If you can’t access any trusted devices when setting up a new device for two-factor authentication, tap “Didn’t get a verification code?” on the new device, then choose one of your trusted phone numbers to receive the verification code."
If the issue persists, you may need to reach out to Apple for help with this:
Contact Apple for support and service
Take care.
See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.
Verification code - how to get one and sign in with two-factor authentication. *
Hi Jonas00,
It might be helpful for you to speak with an Apple directly about this issue. Click the link below, choose the phone number for your region from the list, and call when it is convenient.
Contact Apple for support and service
Take care.
I have done what u have told me to do, but this still popping up on my iPhone when I try to download a application.
Two-factor authentication
