MBP M1 2021: Camera stops working

The camera stops working. No camera available in system overview nor in applications like Facetime and Teams. If I restart the computer in safe mode it reappears. Restarting the computer in normal mode makes the camera available in facetime at first try. Closing and reopening facetime; no camera connected/available.


I have checked the screen time settings. No blocking of the camera. The Screen time is turned off for this Mac.


It might be an application causing this, but I only use Chrome, Microsoft Office and Kaspersky Antivirus in addition to Apple's included applications. All applications are updated.


The camera has worked flawlessly the last two months until stopping

MacBook Pro (2020 and later)

Posted on Jan 17, 2022 1:16 AM

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Posted on Jan 18, 2022 10:02 AM

Removed Kaspersky and it worked. Great tip! Reinstalled Kaspersky and removed switch under Privacy that blocked all webcams, which I probably enabled without connecting the brain properly 😬

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3 replies

Jan 18, 2022 7:19 AM in response to Christianosaurusrex

Welcome Christianosaurusrex,


Thank you for using Apple Support Communities. Based on your post, your MacBook Pro M1 2020 camera isn't working properly.


Given the information in your post, we'd recommend to disable the Kaspersky Antivirus software, reboot the Mac normally and test it out.

You tested the issue in safe mode and the camera worked fine. We'd say this software may be blocking the camera from these apps.


Should it persist, then we'd run a diagnostic on the Mac to determine any hardware issues you may be experiencing: Use Apple Diagnostics to test your Mac

If needed, see: Apple Diagnostics reference codes


Hoping to hear how it goes, take care.

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MBP M1 2021: Camera stops working

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