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My Apple TV 4K 32gb has started randomly fast forwarding with no one touching the remote. Once I stop it from fast forwarding, the play/pause button doesn’t work unless I exit the app I’m using and go back into it. I have restarted the device a few times and that hasn’t helped. Anyone else having this issue?
pangderx,
You've done some great troubleshooting steps so far!
Thanks for keeping us posted on the results.
Next, make sure your Apple TV is up to date: Update your Apple TV
If the issue persists after updating, and only with this specific app, reach out to the app developer for further assistance. Here's how: How to contact an app developer
Cheers!
From what I’ve noticed, it only seems to happen with the Disney+ app. I’ve uninstalled it and reinstalled it, restarted the Apple TV, etc. and it’s still happening.
Hi there pangderx,
We understand you're experiencing an issue with content fast forwarding unexpectedly on your Apple TV.
Do you experience this with content in different apps, or only in one specific app on your device?
Also, do you control your Apple TV with any other remotes, such as the Apple TV Remote in the Control Center on an iPhone, iPad, or iPod touch?
Thanks!
Apple TV randomly fast forwards
