can i repaire or change my iphone 7 in istanbul retail store?

i have an iphone 7 (Model Number : MN8G2LL/A) it has baseband and antena problem.

can i repaire or change it for free in istanbul retail store?

iPhone 7

Posted on Jan 17, 2022 12:01 PM

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Posted on Jan 17, 2022 12:08 PM

You’ll need to ask Apple for the answer to this.


If it’s an Apple Store or Authorized Apple Repair Provider, and there are no other issues, the recall should be free—but this iPhone wasn’t sold in Turkey and the warranty is not international, which may be a problem for this repair.


Details: iPhone 7 Repair Program for "No Service" Issues - Apple Support


6 replies
Question marked as Top-ranking reply

Jan 17, 2022 12:08 PM in response to mrz_1990

You’ll need to ask Apple for the answer to this.


If it’s an Apple Store or Authorized Apple Repair Provider, and there are no other issues, the recall should be free—but this iPhone wasn’t sold in Turkey and the warranty is not international, which may be a problem for this repair.


Details: iPhone 7 Repair Program for "No Service" Issues - Apple Support


Jan 17, 2022 12:11 PM in response to mrz_1990

That is a US model phone, and Apple is only required to repair it in a US Apple store or authorized service provider. You can ask at an Istanbul store, but they can refuse to service it because the won’t have the right parts for a US model phone.


There’s a possibility that the baseband problem is a firmware issue. Go to Settings/General/About and look at Modem Firmware. Is the entry blank? If it is you need to reinstall it by restoring the phone to factory settings, then restoring a backup. Back up the phone first, of course:

  1. How to back up your iPhone, iPad, and iPod touch - Apple Support
  2. Restore your iPhone, iPad, or iPod to factory settings - Apple Support - follow the instructions to restore using your computer, do not using Settings/General/Reset (which is not included in those instructions)
  3. Restore your iPhone, iPad, or iPod touch from a backup - Apple Support


If the modem firmware DOES have a value you probably have a hardware problem.

Jan 17, 2022 1:42 PM in response to MrHoffman

my dear friend

i asked Apple

then they told me if phone is out of warranty you'll need to pay to fix the phone

this is Apple Message :

i asked for changing or fix :

"it can vary on the device coverage. if the device is out of warranty there is usually a out of warranty fee."

then i asked for cost?

"the device will need to be inspected to determine the cost. the repair technician will provide the exact price of the repair."

then i asked for time to fix? :

"time varies on the issue you are having however it may be same day. time and price is given upon device inspection would you like me to check the available service options."

Jan 17, 2022 2:04 PM in response to mrz_1990

But it's still a US device that you're trying to replace in Turkey, and that's where the discussion will probably end. And not likely for free. If you brought it to the United States for repair, it would likely be offered a replacement as board level repairs aren't performed by Apple.


If you read the terms of the iPhone 7 repair program it says the following:


Apple may restrict or limit repair to the original country or region of purchase.

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can i repaire or change my iphone 7 in istanbul retail store?

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