I am having trouble updating my software on my Mac Book Air. I am trying to update to at least Mac OS 10.15. there is no software update option in the system preferences or the app store on this device.

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Level 1

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I am having trouble updating my software on my Mac Book Air. I am trying to update to at least Mac OS 10.15. there is no software update option in the system preferences or the app store on this device.

I am having trouble updating my software on my Mac Book Air. I am trying to update to at least Mac OS 10.15. there is no software update option in the system preferences or the app store on this device. I am trying to download Microsoft office from the app store and it keeps saying my software version doesn't support. now I have searched to try and update and cannot find anywhere

MacBook Air

Posted on Jan 17, 2022 1:49 PM

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Answer 1

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Niel

Level 10

728,183 points

Jan 17, 2022 1:56 PM in response to ____MJM___

Back up your data, check your applications for compatibility, and if your MacBook Air model is recent enough, click on Catalina, Big Sur, or Monterey; it needs to be at least a 2012 one to run the current version of Microsoft Office.

Catalina and newer won't run 32-bit software; download and use Go64 to scan for it. To check other programs, click here and look them up.

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I am having trouble updating my software on my Mac Book Air. I am trying to update to at least Mac OS 10.15. there is no software update option in the system preferences or the app store on this device.

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