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iPhone 13 pro max

All of a sudden my phone would not let me use facial recognition or even my passcode. If I tapped a number a fast paced woman’s voice would read me back the number and the letters associated with that number. I tried turning it off and on but that didn’t work

iPhone 13 Pro Max, iOS 15

Posted on Jan 17, 2022 3:16 PM

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Question marked as Best reply

Posted on Jan 17, 2022 3:25 PM

Try a Hard Reset:


  1. Press volume up
  2. Press volume down
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work it might be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

4 replies

iPhone 13 pro max

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