I changed my comcast password and now MAC mail can not verify the comcast email. I can access my email from my iphone and directly from comcast site.. so I know passsword is correct and it is not comcast. It is something with Mac Book Air Mail. I am on MacOS Monterey
MacBook Air 13″, macOS 12.1
Apple Support was able to assist me in getting my Comcast email re-added to my MAC mail. The issue was Norton VPN. Once it was turned off, I was able to add and verify my Comcast email. When VPN was on- it would NOT verify IMAP email. Norton VPN does not offer split tunneling for MAC so is a problem if you have a MAC.
Apple Support was able to assist me in getting my Comcast email re-added to my MAC mail. The issue was Norton VPN. Once it was turned off, I was able to add and verify my Comcast email. When VPN was on- it would NOT verify IMAP email. Norton VPN does not offer split tunneling for MAC so is a problem if you have a MAC.
Hi there bsiefleming,
It sounds like you're unable to access your Comcast email account in Mail on your Mac after changing the password for your account. We're glad you've joined us in Apple Support Communities, and we can provide some guidance.
You'll want to start with the suggestions in this support article:
If you can’t send or receive email on your Mac
Let us know how it goes.
Cheers.
comcast email will not verify on MAC mail
