You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I tried everything on this help page for a broken camera on mymacbook 2018. Even reset the smc. Camera is still broken. Says Camera not connected for photo booth. No apps with camera work. Help!

I tried everything on this help page (https://support.apple.com/en-us/HT211130) for a broken camera on my macbook 2018. Even reset the smc. Camera is still broken. Says Camera not connected for photo booth. No apps with camera work. Help!

MacBook Pro 13″, macOS 12.1

Posted on Jan 17, 2022 10:03 PM

Reply
2 replies

Jan 17, 2022 10:18 PM in response to kitchentracks

kitchentracks Said:

"I tried everything on this help page for a broken camera on mymacbook 2018. Even reset the smc. Camera is still broken. Says Camera not connected for photo booth. No apps with camera work. Help!"

-------


Get the Drivers:

If no camera is seen, then the drivers went missing, somehow. So, you need to get to drivers. And to do that...


Reinstall the macOS:

Nothing would be deleted. It's just that items that have become corrupted or deleted, would be replaced or reinstalled back to where they should be. Go Here: How to reinstall macOS from macOS Recovery - Apple SupportImportant: Be certain to create a backup of your Mac prior to all of this. That way, you can have something to restore from the Mac from, should anything go wrong with the reinstall.

I tried everything on this help page for a broken camera on mymacbook 2018. Even reset the smc. Camera is still broken. Says Camera not connected for photo booth. No apps with camera work. Help!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.