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Updating from Catalina 10.15.7 to Big Sur screen stuck on Finding update for hours now.
I have 115 Gb available, and do not want to update to Monetrey since I am having problems with Monterey on my iMac.
This is my MacBook Pro (Retina, 13-inch, Early 2015)
Any ideas?
MacBook Pro 13″, OS X 10.10
Use Safari to download macOS on your Mac
Safari uses these links to find the old installers in the App Store. After you download the installer from the App Store, the installer opens automatically.
Since the release of macOS 12 Monterey in November 2021 - the method of getting macOS 11 Big Sur has changed. Instead of searching on the Apple Store , the method is as per below " How to get old versions of macOS "
The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.
With the above information in-hand - follow this >>>>> How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence
Tips Big Sir Upgrade Released Nov 2020
Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal operation of the OS and may even Corrupt the OS requiring a Reinstallation
That is because once Monterey was released in late October 2021 - the Big Sur was hidden on the Apple Apps Store. It is there but one needs to get to it via a different method.
How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence.
Thank you , I did all of that before, but did not get a link. This is all I am getting https://support.apple.com/en-us/HT211238
no link from that article to big sur, but I managed to find it on the app store, it just stuck of finding the update, and it
s not going anywhere.
How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence.
The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.
With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install. For Best results use Safari to commence the download as Others may not work.
Safari will open a redirect and open the Apple Store where the download can commence.
If one gets an Error message in the Apple Store or no ” Get Button “ Replace the https in the page's address to macappstore. Credit to Contributor @Niel
Computer Qualify for the Monterey upgrade
macOS Big Sur 11 hardware requirements
macOS Catalina 10.15 hardware requirements
macOS Mojave 10.14 hardware requirements
macOS High Sierra 10.13 hardware requirements
macOS Sierra 10.12 hardware requirements
OS X El Capitan - Technical Specifications
Caution - jumping over all the newer versions and directly to Big Sur / Monterey on Qualifying computers is Technically possible - there are those who have attempted and were successful. Then there are those who attempted and had less than good results.
If this is a Production or Mission Critical Set-up - a more prudent and measure approach is suggested.
The above is from observations on the Apple Support Community Forums and IMHO
Tips Big Sir Upgrade Released Nov 2020
Tips Monterey Upgrade Released Oct 25, 2021
Make Time Machine Backup is very useful and can be used to Revert to Previous Working macOS
Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur & Monterey supports only 64 bit and there is no workaround.
Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may required update or upGrades to 64 Bit Versions.
same here... in fact, now it just redirects to download "MacOS Monterery.." Period..
Someone should remove these OS's from the app store if Apple is determined to force people onto latest. I wish i had now kept the installer :P
Yes, It's a problem. I had to search for it. Unfortunately, Monterey is that great. Search is not as fast as it is in Catalina, and it's hanging, so I want to stay with it until the new update. Unfortunately I am forced to update because quickbooks 2022will not work with Catalina.
Depending on what version is installed right now the below may work or may not work. The command will work if running Catalina macOS 10.15
Terminal, copy and paste without quotation marks
" softwareupdate --list-full-installers " What is the output ?
Then next command again without quotation mark
" softwareupdate --fetch-full-installer --full-installer-version 11.6.X " where the X is the actual version number as per the previous output listing the versions available as Full Version of Big Sur
Depending on what version is installed right now the below may work or may not work. The command will work if running Catalina macOS 10.15 or Big Sur
Terminal, copy and paste without quotation marks
" softwareupdate --list-full-installers " What is the output ?
Then next command again without quotation mark
" softwareupdate --fetch-full-installer --full-installer-version 11.6.X " where the X is the actual version number as per the previous output listing the versions available as Full Version of Big Sur
So please understand what I am saying. I have included the "usage" for softwareupdate...
Problem 1: there is no legal argument for "--list-full-installer" or "--list-full-installers".
usage: softwareupdate <cmd> [<args> ...]
** Manage Updates:
-l | --list List all appropriate update labels (options: --no-scan, --product-types)
-d | --download Download Only
-e | --cancel-download Cancel a download
-i | --install Install
<label> ... specific updates
-a | --all All appropriate updates
-R | --restart Automatically restart (or shut down) if required to complete installation.
-r | --recommended Only recommended updates
--fetch-full-installer Install the latest macOS Installer
--full-installer-version The version of macOS to install. Ex: --full-installer-version 10.15
--background Trigger a background scan and update operation
--ignore <label> ... Ignore specific updates
--reset-ignored Clear all ignored updates
** Other Tools:
--dump-state Log the internal state of the SU daemon to /var/log/install.log
--evaluate-products Evaluate a list of product keys specified by the --products option
--history Show the install history. By default, only displays updates installed by softwareupdate.
--all Include all processes in history (including App installs)
** Options:
--no-scan Do not scan when listing or installing updates (use available updates previously scanned)
--product-types <type> Limit a scan to a particular product type only - ignoring all others
Ex: --product-types macOS || --product-types macOS,Safari
--products A comma-separated (no spaces) list of product keys to operate on.
--force Force an operation to complete. Use with --background to trigger a background scan regardless of "Automatically check" pref
--verbose Enable verbose output
--help Print this help
Problem 2: I've tried "softwareupdate --list --product-types macOS" and "softwareupdate --fetch-full-installer --full-installer-version 11.6.4" and neither return ANYTHING. For the fetch full installer, it says "Downloading and installing 11.6.1 installer". However, nothing is actually happening.
Have you actually downloaded the installer recently with these commands? I am on Catalina today and my MacPook Pro IS supported by Big Sur.
The Specific command was given and will give it again.
This command will ONLY WORK if the computer is already running Catalina 10.15.
" softwareupdate --list-full-installers ' exactly as it is writing and without quotation marks
My MacBook Pro 15" 2018 has Catalina 10.15.7.
If you understand a "USAGE" response from the command line you will see why "softwareupgrade --list-full-installers" will NOT WORK and DOES NOT work. The following is the output from the command you repeatedly recommend and clearly have not tried recently...
I appreciate that you are trying to help. But please listen to the feedback you are getting. Maybe there is something else needed?
softwareupdate --list-full-installers
softwareupdate: unrecognized option `--list-full-installers'
usage: softwareupdate <cmd> [<args> ...]
** Manage Updates:
-l | --list List all appropriate update labels (options: --no-scan, --product-types)
-d | --download Download Only
-e | --cancel-download Cancel a download
-i | --install Install
<label> ... specific updates
-a | --all All appropriate updates
-R | --restart Automatically restart (or shut down) if required to complete installation.
-r | --recommended Only recommended updates
--fetch-full-installer Install the latest macOS Installer
--full-installer-version The version of macOS to install. Ex: --full-installer-version 10.15
--background Trigger a background scan and update operation
--ignore <label> ... Ignore specific updates
--reset-ignored Clear all ignored updates
** Other Tools:
--dump-state Log the internal state of the SU daemon to /var/log/install.log
--evaluate-products Evaluate a list of product keys specified by the --products option
--history Show the install history. By default, only displays updates installed by softwareupdate.
--all Include all processes in history (including App installs)
** Options:
--no-scan Do not scan when listing or installing updates (use available updates previously scanned)
--product-types <type> Limit a scan to a particular product type only - ignoring all others
Ex: --product-types macOS || --product-types macOS,Safari
--products A comma-separated (no spaces) list of product keys to operate on.
--force Force an operation to complete. Use with --background to trigger a background scan regardless of "Automatically check" pref
--verbose Enable verbose output
--help Print this help
Beg to differ and it is working just fine here
Never-mind.. Seemed to be fixed (Whatever it was...)
Updating from Catalina 10.15.7 to Big Sur screen stuck on Finding update