Macbook Pro, 13-inch, 2015 won't update with Catalina

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Level 1

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Macbook Pro, 13-inch, 2015 won't update with Catalina

I can't update my MacBook to Catalina 10.15.6.

When I click on "restart" to begin the update, it will go through the whole process of shutting down, restarting, etc.. but when it all comes back up it shows the update never happened.

No message. No "update couldn't be installed." Just back to where I started as if I never attempted the update in the first place. I've got about 10GB of free space.

Does this sound like a reasonably easy fix to anyone?

MacBook Pro 13″, macOS 10.15

Posted on Aug 30, 2020 8:30 AM

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Answer 1

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FoxFifth

Level 10

472,557 points

Aug 30, 2020 9:21 AM in response to Darth V-ski

One possibility -- See the following from How to upgrade to macOS Catalina - Apple Support

Your Mac also needs at least 4GB of memory and 12.5GB of available storage space, or up to 18.5GB of storage space when upgrading from OS X Yosemite or earlier.

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Answer 2

Darth V-ski Author

Level 1

8 points

Aug 30, 2020 11:19 AM in response to FoxFifth

Hi! Thank you for the suggestion! I cleared some space, and it wasn't working still. But, I went to the website from the link you left and I saw that I could download Catalina from the store, so I did, and through that process discovered I needed to clear even more space (the amount you told me PLUS the 8GB for the Catalina download)

Would NOT have found that option without your help! Thanks!

V

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Answer 3

Aug 30, 2020 9:36 AM in response to Darth V-ski

Not enough space on the drive is the most common reason, you have already been told.

How much free space on your system drive?

What OS version are you using exactly?

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Answer 4

Darth V-ski Author

Level 1

8 points

Aug 30, 2020 11:21 AM in response to Luis Sequeira1

thanks for the suggestion on space...thanks to you and FoxFifth's help I stumbled upon the download for Catalina and that led me all the troubleshooting answers I needed. Thanks!

V

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Macbook Pro, 13-inch, 2015 won't update with Catalina

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