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I have lost my phone and the device is offline now but how can I get my iPhone? is it possible to locate if the device is offline? I have already police case for finding my phone if you can help me to find out it I will be thankful to you
Did you enable Find My?
If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device nor you can use the IMEI number for tracking the device.
The best action would be to Change your Apple ID password and change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter, etc...
Don'ts
If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.
Find IMEI & Serail No. of the Lost Devcie
You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.
Do's
Beware of Phishing!
Be careful and be smart to --> Recognize and avoid phishing messages, phony support calls ...
Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.
Switched Off? Still traceable
Even if the iPhone is switched off it is findable, see the pic below.
Device Offline?
I see my device in Find My, but it's offline
If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:
You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My [device]. Your device receives the command after you turn on your device and connect to the Internet.
If you contact your wireless service provider to report your device lost or stolen, they might deactivate your SIM card or account. This turns off service for your iPhone and you won't be able to find, play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My [device]. However, we'll help you learn how to protect your information.
Your device's last known location is available for one day. If your device is offline or can't connect to Find My [device] for more than 24 hours, you won't be able to see the last known location.
Did you enable Find My?
If you didn't turn on Find My [device] before your device was lost or stolen, it can't be used to locate your device nor you can use the IMEI number for tracking the device.
The best action would be to Change your Apple ID password and change the passwords for other internet accounts on your device. This can include email accounts, Facebook, or Twitter, etc...
Don'ts
If you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device.
Find IMEI & Serail No. of the Lost Devcie
You may use a web browser to get the Serial Number and the IMEI Number. You cannot track using the IMEI number. but you may need it so keep it handy
Log in to https://appleid.apple.com with your Apple ID credentials. All your devices will be listed there. Click on any to get the details.
Do's
Beware of Phishing!
Be careful and be smart to --> Recognize and avoid phishing messages, phony support calls ...
Note: Apple will never send you any info on Lost/Found iPhones. It (Phishing) may appear as the image given below.
Switched Off? Still traceable
Even if the iPhone is switched off it is findable, see the pic below.
Device Offline?
I see my device in Find My, but it's offline
If you see "Offline," "No location available," or "Location Services Off," your device might be offline for one of these reasons:
You can still play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My [device]. Your device receives the command after you turn on your device and connect to the Internet.
If you contact your wireless service provider to report your device lost or stolen, they might deactivate your SIM card or account. This turns off service for your iPhone and you won't be able to find, play a sound, send a message, issue a lock request, or start an erase of your iOS device with Find My [device]. However, we'll help you learn how to protect your information.
Your device's last known location is available for one day. If your device is offline or can't connect to Find My [device] for more than 24 hours, you won't be able to see the last known location.
You are addressing this to another user and not to Apple in this forum.
Apple Support Community Forum
This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc.
Only those who have your Apple ID and password can track your device.
I lost my iphone please find if possible
