Touch Screen problem

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Level 1

4 points

Touch Screen problem

Hi, anybody else out there having problems with their ipad touch screen? Mine seems to a developed a mind of its own. For example when I play Blocuduku it sometimes won't let me place shapes and other times drops shapes where it sees fit. On safari it registers inputs other than where I'm touching the screen. Have I downloaded a rogue element or is this a physical problem with the device?

iPad Air Wi-Fi

Posted on Jan 18, 2022 5:44 AM

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Answer 1

Best reply

Ingo2711

Level 9

70,653 points

Jan 18, 2022 6:05 AM in response to ANDYIPSILON

Did you already try to force restart your iPad? No data will be lost:

Restart iPad - Apple Support

How old is your device? Has the battery been already replaced?

An expanding battery might also cause issues like these.

There also has been a Service Program for some iPad Air Models:

iPad Air (3rd generation) Program for Blank Screen Issue - Apple Support

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Answer 2

MichelPM

Level 10

81,004 points

Jan 18, 2022 1:46 PM in response to ANDYIPSILON

A little hard to help/advise you when you provide little to NO useful information about your iPad.

Here are my questions to you.

Can you, please, confirm what year and model iPad do you have/own?

The “A” model number can be found on the aluminium back of your iPad, in very small print, right under the larger bold print “iPad” on the back of the iPad.

What iOS/iPadOS version is this iPad, currently, running?

What is the rated, internal data storage space/capacity of your iPad model and how much of this free, internal data storage capacity is left inside of your iPad model?

All of that additional info can be found in the Settings app, General settings panel, About.

Please try to make an attempt to answer all questions asked.

Thank You.

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