Iphone 12 pro max overheating

Iphone 12 pro max is overheating during video calls, often getting error message that iPhone needs to cool off in order to use it, it gets extremely hot and eventually shuts off. This happens only during video calls, not while charging or any other normal activity, with or without cover on. Does anyone have any idea how can this be solved ? Anyone else experienced anything similar?

Posted on Jan 18, 2022 7:33 AM

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1 reply

Jan 19, 2022 8:10 AM in response to lusheeta227

Hey there lusheeta227,


Thanks for reaching out to Apple Support Communities about this issue with your iPhone. Start with the steps in this link for the issue:


If your iPhone, iPad, or iPod touch gets too hot or too cold


Go through this article as well as it goes over some things that can affect the performance:


About iOS performance on your iPhone, iPad, or iPod touch


Take care.

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Iphone 12 pro max overheating

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