Trouble shooting
Apple Pencil connected but not working.
Question marked as
HI bbrown7town, thank you for posting in Apple Support Communities.
I am not sure what iPad Model or Apple Pencil you have but the following link explains some ways to resolve your issue with your Apple Pencil:
https://support.apple.com/en-us/HT205236
However, can you also check that you have the most recent iPadOS update for your iPad. The following link explains how to update your iPad:
https://support.apple.com/en-au/guide/ipad/ipad9a74c576/ipados
If the problem persists, you are also able to contact Apple Support.
You can do this as follows:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above but also again as follows Apple – Location Selector; or
- Using the "Apple Support" app, available and downloadable from App Store.