Apple Watch cellular activation error

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Level 1

4 points

Apple Watch cellular activation error

Why will my series 7 watch not activate with the cellular feature? I purchased my watch 3 months ago from ATT and attempted to link it with my iPhone 13, but the icon in the cellular activation tab has been spinning ever since. I’ve unpaired, repaired, updated each, performed a hard reset on each and been to 3 different ATT locations. The last location I went to stated that I have a faulty Apple Watch and need to contact Apple. Is that accurate?

Posted on Jan 19, 2022 3:37 AM

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Answer 1

1ssmith

Community Specialist

Jan 20, 2022 6:57 AM in response to Perkins7

Howdy Perkins7,

It sounds like you are unable to activate your Apple Watch’s cellular network. We know how important having a working Apple Watch is for you, and we will help get you to the right place to find a resolution.

Here's a resource and steps that can help:

• Set up cellular on Apple Watch

If you need continued assistance, then please reach out to our AppleCare phone support team via this link: Get Support.

Cheers!

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Apple Watch cellular activation error

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