My iPhone 7 battery

My iPhone 7 battery keeps discharging and the phone turns off without warning. Is there a fix for this?

iPhone 7, iOS 15

Posted on Jan 19, 2022 9:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2022 9:40 AM

Hi there GeoffdeF,


Thanks for joining us in Apple Support Communities! From what we can tell, your iPhone battery is not holding a charge and it's powering off unexpectedly. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, what do you see listed for Maximum Capacity in Settings > Battery > Battery Health? Have a look at the 'Battery Health' section here to learn more:


iPhone Battery and Performance


You'll also want to review the information in the 'Preventing unexpected shutdowns' section of the link above.


Let us know how it goes.


Cheers.

3 replies
Question marked as Top-ranking reply

Jan 20, 2022 9:40 AM in response to GeoffdeF

Hi there GeoffdeF,


Thanks for joining us in Apple Support Communities! From what we can tell, your iPhone battery is not holding a charge and it's powering off unexpectedly. We're glad you're here, and we'd like to learn more to see how we can help.


To begin, what do you see listed for Maximum Capacity in Settings > Battery > Battery Health? Have a look at the 'Battery Health' section here to learn more:


iPhone Battery and Performance


You'll also want to review the information in the 'Preventing unexpected shutdowns' section of the link above.


Let us know how it goes.


Cheers.

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My iPhone 7 battery

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