Ring tone far too loud over AirPods Pro

Question

Ring tone far too loud over AirPods Pro

I just got a call on my phone while listening to music over my AirPods Pro.

The ring tone was FAR too loud. It was so loud, that I instinctively ripped them out and threw them through half of the room! My ears still hurt. The noise level was far beyond damaging levels!

Is there a way to reduce the ring tone volume for AirPods only? I want to keep my "external" ringtone loud, as I am often working in noisy workshops and need to hear my phone

I already browsed forums and this seems to be an issue since 2019. If there is no fix yet, I am really disappointed.

iPhone 13 Pro Max, iOS 15

Posted on Jan 19, 2022 12:51 PM

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Answer 1

Top-ranking reply

carrt7

Level 1

9 points

Feb 23, 2022 2:18 PM in response to Raketenbastler

I have the same problem using Phonak hearing aids (linked to iphone 8S by bluetooth, and iphone software uptodate). An incoming call gives a DEAFENINGLY loud ringtone, even when I have the phone set to very quiet conversation or music levels (so that I can hardly hear the incoming caller). Th Phonak audiologist insists that this is a setting of the iphone, not the hearing aids.

Even when I set Settings > Sounds&Haptics > Ringers&Alerts slider to minimum, AND ChangeWithButtons to off, the problem is the same.

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Answer 2

Chris_C1

Community Specialist

Jan 20, 2022 1:01 PM in response to Raketenbastler

Hello Raketenbastler,

Thanks for reaching out using Apple Support Communities!

We understand your AirPods volume is too loud and you'd like to turn it down.

You can use these steps to Change the AirPods volume while listening to iPhone - Apple Support

If you'd like to see additional volume support for AirPods, please leave your detailed feedback here: Feedback - AirPods - Apple

We hope this helps resolve the issue and adjust your AirPods volume.

Cheers!

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Answer 3

Jan 20, 2022 1:11 PM in response to Chris_C1

Hey Chris,

No, that was not my problem/question and this solution did not help me.

I was listening to music on a normal, low, volume. Then I got called. The ring tone of my phone was played over my AirPods. It was far away from safe noise levels. In fact, I still have a ringing in my ears.

Why do the AirPods suddenly increase the volume to the maximum noise level? And why do they play my ringtone at all?

I found the setting „reduce loud noises“ and I hope it works, because this is unacceptable. I love my Apple products, but this is the first time that I am truly upset and disappointed.

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Ring tone far too loud over AirPods Pro

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