Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

getting an app

I have I Pad pro 2021.

When I try to download an app I double click on the button and nothing happens.


iPad Pro, iPadOS 14

Posted on Jan 19, 2022 2:23 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2022 3:27 PM

Start here:

If you can’t download or update apps on your iPhone or iPad – Apple Support


If you are experiencing difficulties with adding or removing Apps to/from your iPad, you need to check your ScreenTime restrictions:

  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - ensure that this permission is set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - ensure that this permission is set to Allow


2 replies
Question marked as Top-ranking reply

Jan 19, 2022 3:27 PM in response to camnhoj

Start here:

If you can’t download or update apps on your iPhone or iPad – Apple Support


If you are experiencing difficulties with adding or removing Apps to/from your iPad, you need to check your ScreenTime restrictions:

  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Adding Apps - ensure that this permission is set to Allow
  • Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Deleting Apps - ensure that this permission is set to Allow


getting an app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.