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Level 1

4 points

app store

i’ve been trying to update apps on my phone and it keeps tell me that is a problem with a family members previous purchase I’m not on family sharin…help im confused.

Posted on Jan 19, 2022 7:01 PM

Top-ranking reply

Pactricia666

Level 6

12,820 points

Posted on Jan 19, 2022 7:23 PM

Double-check your Family Sharing settings and make sure it's turned off or you are not on Family Sharing.

Follow the steps here: Leave Family Sharing - Apple Support

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