Disney + subscription

I have been charged twice for this subscription. The old subscription of £4.99 was deducted on 13 December, the new subscription of £7.99 was deducted on 15 December.

iPad Air 2, iPadOS 15

Posted on Jan 20, 2022 3:48 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 20, 2022 7:42 AM

£4.99
£7.99

Disney+ is £7.99/m. £4.99 is for something else.

If you see 'apple.com/bill' on your billing statement - Apple Support. Bank/card statements do not specify the product, just the merchant. Look elsewhere for a specification.

See your purchase history for the App Store, iTunes Store, and more - Apple Support. Every charge on your Apple ID account is specified in the purchase history. Verify what the £4.99 was for.

1 reply
Question marked as Top-ranking reply

Jan 20, 2022 7:42 AM in response to Onasog

£4.99
£7.99

Disney+ is £7.99/m. £4.99 is for something else.

If you see 'apple.com/bill' on your billing statement - Apple Support. Bank/card statements do not specify the product, just the merchant. Look elsewhere for a specification.

See your purchase history for the App Store, iTunes Store, and more - Apple Support. Every charge on your Apple ID account is specified in the purchase history. Verify what the £4.99 was for.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Disney + subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.