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elsparko Author

Level 1

4 points

Video purchased has no “play” button

I purchased visions of Greece video within the last 24 hours and I have downloaded videos to my iPad but there is no play button showing. Have I done something wrong or is there a way to play this video?

Posted on Jan 20, 2022 6:56 AM

Top-ranking reply

MichaelB2019

Community Specialist

Posted on Jan 21, 2022 8:50 AM

Hi elsparko,

Thanks for coming to Apple Support Communities for help today with with a video you have purchased that you aren't able to play. It sounds like other videos play fine on your iPad.

Are you able to test on another device?

You can also "Report A Problem". Please visit: Request a refund for apps or content that you bought from Apple.

Have a fantastic day!

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Video purchased has no “play” button

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