Same complaint, different hardware.
Beginning in the morning on 1/20/22, I had multiple similar upload connection issues.
First problem I noticed was with my TV buffering as I watched the news, and I haven’t seen any video obviously buffering in ages! While watching YouTubeTV using my new (purchased Dec ‘21) TCL Roku TV around 7am (EST), the feed stopped, and I received the following message on my TV:
I immediately did a speed test on my iPhone X (connected to same WiFi as my TV) using the OOKLA (speedtest.net) app. Unfortunately, I didn’t take a screenshot, but I got the same result as the OP: “UPLOAD TEST ERROR”
(and, unfortunately, when you get that error, the entire speed test result is excluded from your test result history).
My slow/no connection issues (apparently mostly due to upload issues) continued intermittently for several hours on all the devices I was using simultaneously (iPhoneX, iPad, TV…all connected in the same room through the same gateway eero).
I spent hours on an Xfinity online chat and then finally (after a 6 HOUR WAIT! for a requested tech support phone callback) another hour talking to (prob) the Philippines by phone, I still had no official network diagnosis, and the only “solutions” attempted were my physical modem (and eero WiFi router system) power disconnect/reconnect, and then multiple virtual attempts to do the same thing digitally (by the Xfinity reps I’d been dealing with for several hours). It seems that is the only solution that Xfinity/Comcast phone or chat “tech support” reps actually have to offer!
Involved equip/services:
*Arris Surfboard Modem (SB8200)
*eero mesh WiFi system (late 2019 model)
*TCL Roku TV (2021 55” 4K high-end model)
*Apple iPhone X
*Apple iPad Pro (2018? Model)
*Xfinity (Comcast) cable internet; 800Mbps plan (in Lynchburg, VA)
(If I hadn’t had the TV buffering issue yesterday morning, I would be much more inclined to say the problem was mostly limited to my Apple devices. I had soooo many abnormal issues going on with my iPhones and iPad throughout the day yesterday!)
Please…does anybody know
what’s going on with (I suspect) Apple devices that has been slowly them down in the last few days?
