Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple TV remote function for Apple TV

My iPhone sees my Apple TV’s, they are all on the same network and I can airplay from my iPhone without any issues. The problem is my remote all on my phone will not connect to the Apple TV’s even though it sees them. I have restarted all devices. And software is up to date it just keeps saying connecting and then stops

iPhone 11 Pro Max

Posted on Jan 20, 2022 12:55 PM

Reply
Question marked as Best reply

Posted on Jan 20, 2022 5:55 PM

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is its version system software?

The software remote is compatible with Apple TV (3rd generation or later) (software 7.5 or later), not earlier models.


Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support

4. If you still can't set up the Apple TV Remote, contact Apple Support.
5 replies
Question marked as Best reply

Jan 20, 2022 5:55 PM in response to S_Higgs

What is your model Apple TV? Identify your Apple TV model - Apple Support

What is its version system software?

The software remote is compatible with Apple TV (3rd generation or later) (software 7.5 or later), not earlier models.


Set up the Apple TV Remote on your iPhone, iPad, or iPod touch - Apple Support

4. If you still can't set up the Apple TV Remote, contact Apple Support.

Apple TV remote function for Apple TV

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.