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My iPhone won't turn off or open apps

My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything...

please help.

I tried force reset and it doesn't work. I have made 3 attempts and nothing.

iPhone 11

Posted on Jan 20, 2022 5:00 PM

Top-ranking reply

TheLittles

Level 10

195,711 points

Posted on Jan 20, 2022 5:33 PM

iphone11userAMM Said:

"My iPhone won't turn off or open apps: My iphone 11 will not turn off, & I can’t open any apps, not even settings. It won’t let me use buttons on the side to force a shutdown either. I can still swipe from screen to screen, just can’t open anything... please help. I tried force reset and it doesn't work. I have made 3 attempts and nothing."

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Troubleshooting a Frozen iPhone:

Start with a Restart:

Refer to this link: Force Restart iPhone - Apple Support

No Success?

Refer the the following for troubleshooting techniques.

If the Screen isn’t Working on your iPhone or iPad - Apple Support

If your iPhone is Stuck on the Apple Logo - Apple Support

If your iPhone Won't Turn On or is Frozen - Apple Support

If you Need More Help - iPhone - Apple Support

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My iPhone won't turn off or open apps

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