Safe Mode help please

macknight777 Said:

"Safe Mode help please: I cannot start up in Safe Mode. I have a MacBook Pro running Monterey. Please help! (I hold down the power key and it goes straight to opening up like usual.)"

-------

Verify if you are in Safe Mode.

1. Click: Apple logo (top-left corner of your screen) 
2. Select: About This Mac
3. Click: System Report button
4. Collapse: Software
5. View: Boot Mode

macknight777 Said:

"I start it up without holding the shift key and withholding the shift key. And did what you said and both of them say boot mode: normal. Whatever that means. ?"

-------

About Checking Boot:

"Normal" means you are booted up "Normal Mode". So, troubleshooting this, you know you are in Normal Mode.

Enrypted drive should just demand a password.

Lock Icon shows when you have applied a firmware password.

If your Mac doesn't start up all the way - Apple Support

.

Hold shift at startup, but have your userid and password at the ready.the words Safe Mode should appear.

A parade of unusual things happens.

• Your Mac loads just enough of the kernel to do a disk check. Then it proceeds to do a disk check. This can take an extra about five minutes.

• your userid and password are required, even if you normally auto-login. So have them handy.

• Your Mac adds ONLY a minimal set of Apple-Only extensions, Not including graphics acceleration extensions. Screen updates will therefore be wonky and slow, and the screen may re-draw multiple times, but it ultimately should be accurate.

• Your Mac assumes defaults for as many settings as possible. This is the key for re-setting the screen, but there is a little more to it: Resolution is likely to be lower and settings ordinary. Use this as a starting point to customize settings to your liking.

Any changes you make in Safe Mode will "stick" in regular mode after you restart.

• after restart in normal mode, your Mac will take slightly longer to start up [once] because it rebuilds some system caches.

"Works in Safe mode, fails in regular mode" implies "It's something you added".

macknight777 Said:

"Safe Mode help please: [...]the Mac says sorry, it's "damaged," and the tech at Topaz suggested I start up in safe mode and try it again[...]"

-------

Some Photos would Help:

Please take a photo and attach it as a reply. So, please provide a photo of what you see when you boot into Recovery Mode and a photo of what you see when you open  Disk Utility.

You would attach the photos as their own replies to this thread by clicking on the icon that looks like two mountains and the sun (first item-in from the right). Important: If there is personal info (names, etc. in the photo, then cover it using the Photos app.

I am eager to see this.

Thanks.

macknight777 Said:

"Safe Mode help please: We’ll the might be insightful. All I get is an icon of a padlock and my password won’t open it. Yay, team.”

———-

External Keyboad:

Sounds like an encrypted drive —one that may have failed. So, try an external keyboard, seeing if it works for you when entering the data.

¿Are you holding the shift key on the built-in keyboard or a wired keyboard DIRECTLY on the chassis, not on a display or other Hub?

Others generally come alive too late for that key to be seen.