Unable to receive verification code texts

Question

Level 1

5 points

Unable to receive verification code texts

I have an iPhone13Pro and cannot receive 2-party verification codes to my phone by text. I receiving texts from friends and family with no problems. Rebooting the phone has not helped.

I have unblocked every setting on my phone I can find that relates to this issues. Does anyone have a solution?

iPhone 13 Pro

Posted on Jan 21, 2022 7:59 AM

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Answer 1

6x6

Level 6

19,587 points

Jan 22, 2022 12:19 PM in response to iPlod1234

You may also want to contact your cellular provider. They may have an issue on their end.

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Answer 2

Lissy_12

Community Specialist

Jan 22, 2022 11:54 AM in response to iPlod1234

Hi,

We understand you're unable to receive SMS verification codes. We recommend that you reach out to Apple Support directly. Please reach out here:

Get Support

Hope this helps!

Have a great day.

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Unable to receive verification code texts

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