Wired EarPods headphone not working

Hello and welcome to Apple Support Communities Dulche,

We see that you're having an issue when trying to use wired headphones with your Mac. We'd be happy to help.

If you restart you Mac, does the issue remain? Also, have you tried to test the headphones with another device? If the issue does not persist when using another device with the headphones, let's try to reset the NVRAM to help with further isolating this issue.

Reset NVRAM or PRAM on your Mac

If the issue persists on other devices, then you'd want to reach out to Apple Support for further assistance with the headphones.

Get Support

Thank you for using Apple Support Communities.

Hello Dulche,

You're very welcome! Glad to see that worked for you and the issue that you were having with using your headphones with your Mac.

Thank you for using Apple Support Communities.