I’m trying to set up a child account on my iPad and I clicked my name, then went to family sharing and add member and then I get to the enter credit card section and it won’t allow me to move forward I’ve typed the correct card number in 50 times.
Welcome, Molina87iridie!
Thanks for using Apple Support Communities! From your post, it sounds like you're unable to add your payment method which is preventing you from being able to add a child account on your iPad. We'd be happy to point you in the right direction.
First, we recommend checking the resource below to make sure you're using a payment method that's accepted in your region:
Payment methods that you can use with your Apple ID - Apple Support
If you're using a compatible payment method, but receive an error when adding your payment, it's possible there's a balance or something else going on with your account. Please refer to the guidance below to learn how to correct payment errors:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Should the steps above not help, we recommend testing to see if you can add a different payment method just in case the current method is not compatible or accepted.
Feel free to reply with the results for continued support.
Kind regards.
Welcome, Molina87iridie!
Thanks for using Apple Support Communities! From your post, it sounds like you're unable to add your payment method which is preventing you from being able to add a child account on your iPad. We'd be happy to point you in the right direction.
First, we recommend checking the resource below to make sure you're using a payment method that's accepted in your region:
Payment methods that you can use with your Apple ID - Apple Support
If you're using a compatible payment method, but receive an error when adding your payment, it's possible there's a balance or something else going on with your account. Please refer to the guidance below to learn how to correct payment errors:
If your payment method is declined in the App Store or iTunes Store - Apple Support
Should the steps above not help, we recommend testing to see if you can add a different payment method just in case the current method is not compatible or accepted.
Feel free to reply with the results for continued support.
Kind regards.
I have this same problem, and I've tried different payment methods. I've even tried a different iPad as I'm trying to set up two, one for each kid. It's not working. When you enter your cc information you can't submit it. When I try to add a picture of my card, the image capture just hangs there.
iPad child set up
