Air pods 1st gen disconnecting after 15 seconds on call as well while listening music
did forget device and paired again but still same problem
went to authorised service centre and got reply that air pods can’t be repaired
Greetings Naweed Parkar,
Welcome to Apple Support Communities. Thanks for reaching out to us with this trouble you're having with your AirPods. We suggest restarting the AirPods. If this issue persists, reset the AirPods to factory settings. The steps to perform both can be found here:
Unpair, restart, or reset your AirPods
Next, check your settings. See if turning off Dolby Atmos clears this up for you:
Settings > Music > Dolby Atmos switch off.
If you continue to have this trouble, get in touch with Apple Support for further assistance:
We hope this helps you.
Cheers!
Greetings Naweed Parkar,
Welcome to Apple Support Communities. Thanks for reaching out to us with this trouble you're having with your AirPods. We suggest restarting the AirPods. If this issue persists, reset the AirPods to factory settings. The steps to perform both can be found here:
Unpair, restart, or reset your AirPods
Next, check your settings. See if turning off Dolby Atmos clears this up for you:
Settings > Music > Dolby Atmos switch off.
If you continue to have this trouble, get in touch with Apple Support for further assistance:
We hope this helps you.
Cheers!
Hi armman
i did unpair restart all still same problem and cannot find Dolby atmos in music, attached is screen shot
air pods get disconnected even if I am not using, only plugged in ears
Air pods 1st gen disconnecting after 15 seconds
