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Quality of the iPhone 13 pro max

Sounds silly but I’ve recently upgraded to the iPhone 13 pro max and with weeks already the bezel around the outside of the phone has some cracks and chips already even thou the phone is in a official Apple leather case and hasn’t been dropped nor do I work or live in an environment where the phone can be easily damaged.

I’ve seen on other forums that this is quite common but to be honest when your paying in excess of a 1000 pounds for a device to see it tarnish already in weeks is quite disappointing. Though It doesn’t affect the use of the phone cosmetically it’s very poor

where do I stand as I can see this continuing to get worse which is sad when I’ve had the 11 pro max for 2 years and not a single scratch

Posted on Jan 21, 2022 12:47 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2022 12:54 PM

It's possible that it could be a warranty covered issue; however, only a certified Apple Genius can determine that for you.


Get expert service and support at the Genius Bar.


▷ Call 1-800-MY-APPLE or get help here. 

2 replies

Quality of the iPhone 13 pro max

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