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I got an email on 9/2021 thati said I get iCloud for free but they are still charging me $.99 a month. iCloud subscription is not listed in my subscriptions so I can’t cancel it.

I got an email September 2021 that said I get free iCloud+, but I am continuing to get billed .99 a month. iCloud subscription is not listed in my subscriptions so I can’t cancel it.

iPhone 12 Pro Max, iOS 15

Posted on Jan 21, 2022 1:57 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2022 2:02 PM

The free part is the additional features that were added to iCloud + (Private Relay, etc), not the storage.


Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: https://support.apple.com/en-us/HT207594

1 reply

I got an email on 9/2021 thati said I get iCloud for free but they are still charging me $.99 a month. iCloud subscription is not listed in my subscriptions so I can’t cancel it.

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