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⏺ If you can't accept iCloud Terms and Conditions... Learn more >
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Attempting to sign onto Apple+ on my TV. Entered info requested. Told verification code sent to my email (... @iclooud.com). Went to iCloud >email and was informed I needed to create an emai. Could find no way to create the email requested. If Apple is sending and email to an email (2 of them) created at ATT store why can't I access it?
iPhone 13 Pro
Hi phrankw.
Thanks for coming to Apple Support Communities for help getting an email at an iCloud address and signing into Apple TV.
Do you ever recall creating an iCloud email? Please see: Create a primary email address for iCloud Mail.
Also see this page on two-factor verification codes: Get a verification code and sign in with two-factor authentication. Those are received by SMS, phone call or from your Trusted Device settings.
Did you ever have more than one Apple ID?
Let us know further details.
Have a fantastic day!
Hi phrankw.
Thanks for coming to Apple Support Communities for help getting an email at an iCloud address and signing into Apple TV.
Do you ever recall creating an iCloud email? Please see: Create a primary email address for iCloud Mail.
Also see this page on two-factor verification codes: Get a verification code and sign in with two-factor authentication. Those are received by SMS, phone call or from your Trusted Device settings.
Did you ever have more than one Apple ID?
Let us know further details.
Have a fantastic day!
WHAT A GREAT IDEA!!
I have an iCloud.com email address assigned by the local
AT&T store which I have never used:
Attempting to sign onto Apple+ on my TV I was directed to
enter my Apple password which I did. I
was then directed to enter a verification number which was being sent to the
above email address.
I signed onto iCloud.com and attempted to open my
emails. Then I was told that there were
no valid emails and that I should create an email. I’ve been unable to find out how to create
and email or find a way (other than useless virtual assistants) to contact a
human (other than a paid subscription service) to resolve the quandary.
So here I sit with an email that does not exist attempting
to sign onto a site that sends verification codes to a non-existent email. What a great system!!
[Email Edited by Moderator]
phrankw,
Thanks for getting back to us. The email address can be looked further into at Get Support.
Cheers,
How do I contact someone at iCloud.com?
