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Charley0141 Author

Level 1

6 points

Touchscreen not working

My touchscreen is not working how can I troubleshoot it?

Posted on Jan 21, 2022 5:12 PM

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Top-ranking reply

Level 9

56,305 points

Posted on Jan 21, 2022 5:27 PM

▷ If the screen isn't working on your iPhone.

If that didn’t work, then Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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1 reply

Top-ranking reply

Level 9

56,305 points

Jan 21, 2022 5:27 PM in response to Charley0141

▷ If the screen isn't working on your iPhone.

If that didn’t work, then Update your iPhone. 📲

If that doesn’t work, try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

Reply

Touchscreen not working

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