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iPhone 11 pro burning hot to touch

Hi

i had my iPhone 11 pro for some time and after a few drops on the ground i noticed that its temperature under cameras increases without using it. I tried everything ( turning off, factory resetting, closing background apps) but its still hot but when i open an app it starts to burn my fingers in about 3 minutes.

What should i do next?

iPhone 11 Pro

Posted on Jan 22, 2022 12:09 AM

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Posted on Jan 22, 2022 12:17 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 


Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

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iPhone 11 pro burning hot to touch

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