Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Music

Hello,

I am trying to redeem an Apple Music code, but whenever I try to open the screen to redeem it, it is just white and doesn’t load! Please help. Photo below shows this.


Posted on Jan 22, 2022 6:14 AM

Reply
Question marked as Best reply

Posted on Jan 23, 2022 11:11 AM

Greetings JudeGuzlan,


We understand that you are having some difficulty connecting to Apple Music, and we'd like to help. Begin by following the guidance found here:


If you can't connect to the App Store, iTunes Store, or other Apple services


Take care.

1 reply

Apple Music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.