You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

JudeGuzlan Author

Level 3

573 points

Apple Music

Hello,

I am trying to redeem an Apple Music code, but whenever I try to open the screen to redeem it, it is just white and doesn’t load! Please help. Photo below shows this.

Posted on Jan 22, 2022 6:14 AM

Top-ranking reply

karina184

Community Specialist

Posted on Jan 23, 2022 11:11 AM

Greetings JudeGuzlan,

We understand that you are having some difficulty connecting to Apple Music, and we'd like to help. Begin by following the guidance found here:

If you can't connect to the App Store, iTunes Store, or other Apple services

Take care.

View in context

Apple Music

Similar questions