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iPad 5th gen, not connecting to internet via wifi after software update to 15.2.1

I just downloaded the 15.2.1 update for iPad 5th generation. I now cannot connect to internet. All other devices connecting no problem. Have rebooted router and modem, have rebooted iPad, have reset network settings, the wifi icon shows it is connected to the correct wifi network but it's not connected. Any suggestions?




Posted on Jan 22, 2022 11:23 AM

Reply
1 reply

Jan 23, 2022 2:31 PM in response to bmac99

Hello bmac99,


From your post it appears you are having an issue with the internet connection on your iPad. The article you came from includes troubleshooting steps which it appears you have taken.


Be sure that if you have any VPN or third-party security software installed, please remove them and test to see if the problem remains.


If you still have an issue, we would recommend that you Contact - Official Apple Support.


They will be in the best position to assist further.


Have a good day.

iPad 5th gen, not connecting to internet via wifi after software update to 15.2.1

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